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Returns and Refunds Policy 

Returns and Refunds Policy 

Welcome to our return and refund policy at I.R.C. Components. Your satisfaction is our priority, and we are committed to ensuring a hassle-free shopping experience. Here you will find all the necessary information about returns and refunds for your purchases from I.R.C. Components.

  1. Returns Within 14 Days

We are happy to accept returns within 14 days of the delivery date of your order. If for any reason you are not satisfied with your purchase, please contact our Customer Service Department to start the return process.

  1. Conditions of Return
  • Returned items must be in new, unused condition with no obvious signs of wear or damage.
  • Items must be returned in their original packaging, including all accessories and labels.
  • Customised or custom-made products may not be eligible for return unless they are defective or do not meet quality standards.
  1. Return Process
  • Please contact our Customer Service for a Return Merchandise Authorisation (RMA) number and detailed instructions on how to proceed.
  • Pack the items securely to avoid damage during transport and include a copy of the return authorisation in the package.
  • Return items using a traceable shipping service and keep the tracking number for your reference.
  1. Refunds

Once we receive and inspect the returned items and verify that they meet the return conditions, we will process the refund or replacement of the product. The refund will be processed using the same original payment method used for the purchase. Please note that the original shipping costs are non-refundable unless the returned item is faulty or non-compliant.

  1. Defective or Wrong Products

If you receive an item that is faulty or different from what you ordered, please contact us within 14 days of delivery. We will do everything we can to resolve the situation quickly and efficiently, offering a full refund or replacement of the item at our discretion.

  1. Contact us

Our Customer Service is available to assist you with any questions or problems related to returns and refunds. You can contact us by email: info@irccomponents.it or telephone: 010 8352973

Thank you for choosing I.R.C. Components. We are committed to providing you with high quality products and exceptional customer service. We hope your purchase meets your expectations, but if you need to return an item, we will do our best to make the process as easy as possible.